Terms of Sale

Returns Policy

We will replace any faulty goods if they are covered by manufacturer warranty. Delivery costs are non refundable. Refunds of product are subject to inspection Damaged or altered product will void any conditions and returns.

Goods are at the Customer’s risk once within the Customer’s possession or control. Duramax Batteries Ltd do not take any responsibility for goods after they leave premises with customer


Warranty provided against factory fault only

The Customer shall be responsible for ensuring that all and any instructions, recommended uses, applications and installation methods are followed and any cautions and/or warnings observed.

Where any recommendation or advice has been given by or on behalf of Duramax Batteries, Duramax Batteries will not be responsible for the actual implementation of the recommendation or the advice or the actions or performance of any other party.

No goods will be accepted for return by Duramax Batteries without prior approval. Duramax Batteries may at its sole discretion replace goods which are subject of a claim and by doing so, shall not be deemed to have accepted liability.

Duramax Batteries cannot be held liable if it is unable to carry out its obligations under these Terms of Trade if it is due to a cause reasonably beyond its control. Without limiting this clause, such an event shall include the inability of Duramax Batteries to supply goods due to unavailability.

Possible causes of battery failure that are not the result of faulty manufacture:

Incorrect or incorrectly specified battery type fitted to car
Charging system problem over-charging or under-charging battery. Repeated deep discharge and recharge cycles (except deep cycle or dual purpose batteries)
Prolonged storage of the car or very minimal use.
Electrical discharge drain (short, excessive loads)
Any battery modifications such as acid additives, lead terminal changes, or any other contaminates.
Damage to the battery caused by the consumer or other in-car fault, include dropping battery or spilling acid out. Adding spilled acid to the battery voids warranty


We endeavor to ensure the accuracy of information available through this website and that the content of this website is free from errors. However, we do not give any warranty or other assurance as to the content of material appearing on this website, its accuracy, operation, quality, functionality, completeness, timeliness or suitability for any particular purpose.

To the maximum extent permitted by law, we provide this website and related information and services on an “as is” basis without any warranties, representations, or guarantees of any kind (whether, express, implied, statutory or otherwise) including, but not limited to, warranties of non-infringement, merchantability, or fitness for a particular purpose.

You acknowledge that if you rely on this website or any materials available through this website, you do so solely at your own risk.

All information transmitted to you or from you is transmitted at your risk, and you assume all responsibility and risks arising in relation to your use of this website and the Internet.

Due to the nature of the Internet and electronic communications, we and our service providers do not warrant that this website or any associated services will be error free, without interruption or delay, or free from defects in design. Your use of this website and any associated services may be subject to interruption, restriction, or delay. We will not be liable to you should this website or the services supplied through this website become unavailable, interrupted, restricted, or delayed for any reason.

If you are using our services for business purposes, you agree that the guarantees provided under the Consumer Guarantees Act 1993 shall not apply to those services.

Although we endeavor to prevent the introduction of viruses or other malicious code (together, ‘malicious code’) to this website, we do not guarantee that this website, or any data available from it, does not contain malicious code. We will not be liable for any damages or harm attributable to malicious code. You are responsible for ensuring that the process that you employ for accessing this website does not expose your computer system to the risk of interference or damage from malicious code.

Intellectual property

The materials displayed on this website are protected by copyright and other laws in New Zealand, and under similar laws and international conventions abroad. You acknowledge and agree that all copyright and other intellectual property rights that may subsist in materials available through this website including text, illustrations, artwork, photographs, video, music, sounds, layout, designs, software and source code belong to us or to our licensors (together, ‘our intellectual property’).

Except with our prior written permission, you may not in any form or by any means: use, copy, modify, adapt, reproduce, store, embed, distribute, print, display, perform, publish, or transmit in any way any of our intellectual property; or commercialize any information, products or services obtained from any part of this website.


We reserve the right to add to, modify, suspend, or remove this website or any information or feature incorporated in this website (including, without limitation, products, prices, product appearances specifications and offers) at any time and without notice. We reserve the right to change these terms of use from time to time by publishing the changed terms on this website. You should review these terms of use periodically to be aware of such changes. By continuing to access or use this website following such publication you accept the revised terms of use.

Duramax Batteries does not undertake as to the quality or fitness for any particular purposes of goods supplied, except where the supply of the goods and/or services is governed by the Consumer Guarantees Act 1993.

  • No products in the cart.